Sakon Mobile Services

6 Years of Delivering
Mobile Excellence Across Industries

Simplifying End User Payments for a
Leading Household Name

Many TEMs I have worked with are only targeting the granular $0.03 credits on international long-distance calls, etc. Sakon is focused on the big picture: Customer satisfaction, user experience and efficient operations — from the CEO down to the individual contributor.

Kevin Kostes, Sr. Client Partner

Simplifying End User Payments for a
Leading Household Name

Many TEMs I have worked with are only targeting the granular $0.03 credits on international long-distance calls, etc. Sakon is focused on the big picture: Customer satisfaction, user experience and efficient operations — from the CEO down to the individual contributor.

Kevin Kostes, Sr. Client Partner

Simplifying End User Payments for a
Leading Household Name

Many TEMs I have worked with are only targeting the granular $0.03 credits on international long-distance calls, etc. Sakon is focused on the big picture: Customer satisfaction, user experience and efficient operations — from the CEO down to the individual contributor.

Kevin Kostes, Sr. Client Partner

Simplifying End User Payments for a
Leading Household Name

Many TEMs I have worked with are only targeting the granular $0.03 credits on international long-distance calls, etc. Sakon is focused on the big picture: Customer satisfaction, user experience and efficient operations — from the CEO down to the individual contributor.

Kevin Kostes, Sr. Client Partner

Simplifying End User Payments for a
Leading Household Name

Many TEMs I have worked with are only targeting the granular $0.03 credits on international long-distance calls, etc. Sakon is focused on the big picture: Customer satisfaction, user experience and efficient operations — from the CEO down to the individual contributor.

Kevin Kostes, Sr. Client Partner

Simplifying End User Payments for a
Leading Household Name

Many TEMs I have worked with are only targeting the granular $0.03 credits on international long-distance calls, etc. Sakon is focused on the big picture: Customer satisfaction, user experience and efficient operations — from the CEO down to the individual contributor.

Kevin Kostes, Sr. Client Partner

Employee Experience

Empower IT teams to meet employees where they are with fast, personalized support.

We believe in real conversations

Just give us a call and we’ll guide you every step of the way.

AI powered, available 24/7

Al chat handles everyday support with speed and accuracy - deflecting tickets, reducing costs, and freeing IT to focus on higher-value work.

Stay in the Loop

Targeted campaigns keep employees updated on devices, usage, refreshes, and company programs like recycling.

No bottlenecks, No blind spots.

Keep managers and IT in the loop with smart approval workflows that align with your policies.

Lifecycle Manager

Empower IT teams to meet employees where they are with fast, personalized support.

Device Deployment

Pre-configured devices with deployment options
for staging, kitting, and shipping. Tailored to your rollout needs.

Depot Services

Keep a stock inventory of used or new
devices for VIP programs, instant replacements, and more

Connectivity Management

Centralize SIM data, rate plans, upgrade eligibility, and line status to power smarter support,
experiences, and policy enforcement across all mobile device types.

Carrier Data, Centralized
and Maintained

We ingest and normalize messy, inconsistent carrier data like upgrade dates, usernames, status, and line assignments, so your systems (and users) aren’t guessing.

Carrier Data

Carrier Data

eSIMs, Simplified

We help you track, assign,
and activate eSIMs without
losing control of your
inventory or line data.

Connected Laptops
Count Too

Cellular-enabled laptops are a
blind spot in most environments.
We ensure they’re fully visible
and managed like any other
device with an active line.

Carrier Data

Managed Mobility Services

Streamline enterprise mobility by integrating data and automating processes across the ecosystem.

Managed UEM

Sakon's Device Platform integrates daily UEM data across various device types, enabling comprehensive lifecycle tracking and facilitating seamless migrations between UEM platforms without compromising security..

Financial Management

Financial Management

Simplify enterprise mobility expenses by consolidating usage and cost data across all service providers and geographies. It integrates seamlessly with financial systems to automate invoice processing, cost allocation, and provide a unified view for better financial oversight.

Sourcing Logistics

Sourcing and Logistics

Sakon provides a curated marketplace of vetted service providers to ensure high-quality sourcing, kitting, and fulfillment — all governed through a single Device Platform with full visibility and control.

Managed UEM

Sakon's Device Platform integrates daily UEM data across various device types, enabling comprehensive lifecycle tracking and facilitating seamless migrations between UEM platforms without compromising security..

Global Capabilities

Power global operations with multi-language experiences, local logistics support, flexible
currencies, and centralized carrier management across countries.

Support across 100+
Countries & 1000+ Carriers

Invoice

One platform to view all your carrier invoices in their original local currency — with the ability to switch currencies for global reporting and support accurate cost allocation and compliance.

Inform. Empower

Deep experience tracking and managing
fulfillment across global carriers.

Providing real-time
visibility into orders
by country, region,
and provider.

Inform Empower

Conversational
support that speaks
your employees'
language.

Conversational Support

ServiceNow Integration

Telecom Connect: Mobile integrates with ServiceNow through certified APIs and workflows, delivering centralized experiences, accurate asset data, and reliable CMDB/AMDB management.

Smarter Employee Services

Smarter Employee
Experiences

Put mobility tools inside your existing ServiceNow portal. From ordering to approvals to AI-powered support with Now Assist and Virtual Agent.

Scoped App,
Certified Confidence

Deploy with peace of mind using our certified scoped app, fully aligned with ServiceNow best practices.

Prebuilt Workflows

Prebuilt Workflows
That Just Work

Seamless out-of-the-box workflows for onboarding, off-boarding, and support. No custom development required.

Clean Data,
Everywhere It Counts

Sync accurate mobile asset data, the kind that’s hard to round up from all your carriers , directly into your CMDB and AMDB, with no swivel-chair workarounds.

Solutions Tailored to Your Role

Focused on Your Needs. Designed for Your Success.

IT Ops Manager

Simplify Operations
for Seamless
Connectivity

Unify telecom data, reduce manual tasks, and streamline service man agement to boost operational efficiency.

Business Head

Drive Productivity
Through Unified
Workflows

Connect teams and tools with centralized telecom workflows that remove friction and free up focus for strategic work.

Finance Director

Control Costs with
Data-Driven
Insights

Gain visibility into usage and spending, optimize budgets, and reduce waste with clean, actionable data.

Procurement Manager

Streamline Vendor
and Service
Management

Centralize ordering, inventory, and support across all providers with built-in controls for policy and cost.

End User Services Manager

Empower Your Teams
with Self-Service
Mobility

Deliver a modern, intuitive experience to mange devices & provide support, through our platform or integrated into ServiceNow portal.